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Mission, Values, & Culture

Our purpose is to serve exceptionally. We serve exceptionally by adhering to our core values: Own it, Always Improve, Happy to Serve. We have a long-standing history of providing exceptional service and our Exceptional Client Retention rate proves it. In 24 years of business, we have only lost 5 clients. Offering 15 different Cyber Security solutions, very few MSPs can compete with our Comprehensive Cyber Defense solutions. Offering a highly experienced Dedicated Virtual Chief Information Officer to all our clients, you are truly able to rely on Optistar Technology Consultants as your technology business partner.

Your Virtual CTO

We set a course back in 1996 to provide “big business” consulting to small and medium businesses. Our emphasis today remains on delivering the highest caliber strategic IT advice possible to our clients. We ensure this by providing each client we decide to work with a dedicated virtual CTO. The minimum requirements to be a part of our virtual CTO team are 15 years of professional experience in the IT industry and at least 10 years designing and architecting IT solutions.

Flexible Business Model

We believe that being flexible in today’s business world is one of the keys to success … yet, one of the more elusive qualities in our business communities today. Optistar recognizes that our clients need to be nimble with the ability to adapt to market conditions, competition, and a host of other factors. One example of our own flexibility is Optistar month-to-month plans that give our clients the ability to scale up, down, or totally re-tailor to meet their needs whenever they need to.

Customized Business Solutions

Doing one thing really well is a great business approach. We happen to do a few things really well. In addition to our comprehensive IT and Cyber Security Services, we also have In-House Forensic Specialists, Smart Building Experts, and Software Engineers to provide advanced business and automation solutions.

We believe by proving these services to our clients can potentially give them a sharp competitive edge or significant cost savings.

Culture of Inclusion

Optistar embraces diversity because it makes us a better, stronger, and more talented company. Diversity helps us to innovate, collaborate; it inspires us to provide the best service. It fuels us as a leading managed IT services provider and advisory.

We support, foster, and invest in our employees’ success through a culture of inclusion. Our goals are for our employees to feel a sense of belonging and to understand how their role impacts the organization. Everyone has a voice and their uniqueness is valued. By valuing differences and creating a productive environment with respect and trust, we hope to help our employees reach their own maximum potential by drawing on their talents to achieve both their personal growth and our organizational goals. This culture is reflected in our core values and is supported throughout our organization.